For NEMT operators · 5–40 vehicles

Stop dispatching by hand.

Twelve rides. Two boards. One of them is still being built at midnight.

Tonight · by hand0h 00m
6:15aR. Ellis · DaVita Dialysis— — —
6:40aM. Okafor · Methodist Clinic— — —
7:05aD. Vance · VA Medical— — —
7:30aL. Boyd · Cardiology— — —
8:00aT. Nguyen · Rehab Center— — —
8:45aG. Salas · DaVita Dialysis— — —
9:20aP. Adeyemi · Eye Clinic— — —
10:10aJ. Whitfield · St. Luke’s— — —
11:00aA. Kowalski · Pharmacy— — —
12:15pC. Mbeki · Dialysis Center— — —
1:40pS. Reyes · Methodist Clinic— — —
3:10pH. Duarte · Home— — —
+ 6 more rides
0 of 12 assigned · 0 problems · still going
Same rides · UltraNavis0m 00s
6:15aR. Ellis · DaVita Dialysis— — —
6:40aM. Okafor · Methodist Clinic— — —
7:05aD. Vance · VA Medical— — —
7:30aL. Boyd · Cardiology— — —
8:00aT. Nguyen · Rehab Center— — —
8:45aG. Salas · DaVita Dialysis— — —
9:20aP. Adeyemi · Eye Clinic— — —
10:10aJ. Whitfield · St. Luke’s— — —
11:00aA. Kowalski · Pharmacy— — —
12:15pC. Mbeki · Dialysis Center— — —
1:40pS. Reyes · Methodist Clinic— — —
3:10pH. Duarte · Home— — —
+ 6 more rides
0 of 12 · zone-locked · 0 problems · synced to 6 phones

Illustrative board, real rules. The engine assigns the whole day in one pass — minutes, not an evening — and it will not put a wheelchair ride on a van without a ramp or send a driver out of their territory, because those aren’t preferences in the code. They’re hard constraints.

1pass
The whole day assigned at once — not a batch you sit and approve.
0
Wheelchair rides put on a van with no ramp. The engine can’t do it.
0
Zone violations. A remote driver stays remote — territory is a hard rule.
5–40vans
The fleet size this is built for. Past the spreadsheet, short of enterprise.
The same day, on the map

Watch a full day assign itself.

Every ride onto the right driver and the right van — zone-locked, wheelchair-matched, routed to cut the empty miles, then pushed to each driver’s phone. Try it at 40 rides.

UltraNavis · Live board
rides
Today · NORTH
Van 1 · your route
8:57Eye Clinic
9:52Home
11:14Rehab Center
✓ Synced — no calls, no paper
hover a van to trace its route
See it run on your own schedule

We run it on a real day of your schedule — not a canned example.

Why it’s worth fixing

Dispatching by hand is the most expensive habit in your week.

Not because it’s hard. Because it’s constant — and every miss costs cash:

The evenings

Tomorrow’s board, built by hand — then rebuilt every time a driver calls off or a will-call lands. Your sharpest person, spending the night in a spreadsheet.

The late pickup

Not a nuisance. A missed medical appointment, a broker penalty, a mark on your on-time rate — and the fastest way anyone loses a contract.

The empty miles

Every deadhead mile between the wrong two rides is fuel, wages and daylight you already paid for and got nothing back from.

Put a number on yours — the dispatch-cost calculator →
Why UltraNavis is different

Plenty of tools track your rides. This one actually assigns them.

Yes, other software “auto-assigns.” Every one of them is a dispatcher pressing a button on a batch and approving the result. Here’s what none of them put together:

Operator-built

We didn’t raise a round to build dispatch software. We built it to run our own fleet, because nothing on the market actually did the job.

It runs itself

Every competitor is a human pressing “go” on a batch, then approving it. UltraNavis assigns the whole board in one pass — zone-locked, on-time, balanced.

Hard zone-lock

A remote driver stays remote all day — absolutely. Others “route”; nobody enforces territory as a hard rule the way we do.

On-time is a rule, not a hope

Late pickups and empty miles are hard constraints in the engine — because a late NEMT pickup is a missed appointment, a broker penalty, and a lost contract.

Who’s behind it

This engine dispatched a real fleet this morning.

We didn’t raise a round to build dispatch software. We run a non-emergency medical transport company, we were losing our evenings to the board, and nothing on the market actually did the job — so we built the thing we needed and ran our own vans on it.

When you book a demo you’re not talking to a sales rep. You’re talking to someone who dispatched broker rides this week.

Broker rides, not a demo dataset

Real trips, real will-calls, real no-shows, real broker rules — the messy stuff that breaks tidy software.

Wheelchair vans in the mix

Ramp-equipped vans are a hard capability match, because we run them ourselves and know what a bad match costs.

Built around territory

Zone-lock exists because our own drivers were being pulled across the metro on a bad assignment. Now they can’t be.

How it works

Done-for-you. We install it, tune it, and run it with you.

1

We set it up to how YOU run

Your zones, drivers, vehicles, shift rules, and territory locks — configured to match how your operation actually works. No two fleets are the same, so nothing’s hardcoded.

2

The whole day assigns itself

The engine we run on our own fleet: hard zone-lock territories, capability matching, power-curve load-balancing, late-pickup and deadhead avoidance as hard rules — not a dispatch board with an AI button. One pass turns a pile of unassigned rides into a full, on-time schedule in minutes.

3

We keep it running

We tune the rules as your fleet changes, handle the edge cases, and keep the engine sharp — so it stays a weapon, not a project.

This is for you if…

You run 5–40 vehicles, you’re still building the schedule by hand or fighting software that just tracks rides, and late pickups or empty miles are eating your margin.

It’s not for you if…

You run one or two vans and dispatch in your head, or you’re a giant fleet already on an enterprise TMS you’re happy with. This is for growing operators who’ve outgrown the spreadsheet.

What it costs
Start here — UltraNavis Dispatch
$2,500$4,000 setup
$400$800 / month, run with you
  • Your zones, drivers, vehicles, and rules configured to how YOU run
  • One-pass auto-assignment: the whole day scheduled in minutes, not hours
  • Zone-lock, on-time, and empty-mile rules enforced automatically
  • We install it, tune it, and keep it running with you
See it run on your own schedule

Others sell you software at $50–70/van and hand you the keys. We built the engine for our own fleet and run it with you — that’s the difference you’re paying for.

When dispatch is humming: The full Agent OS

Once dispatch is humming, add the agents that run the rest of the back office.

  • The money agent. Reconciles broker payments to your real costs and flags where you’re actually losing money or not getting paid.
  • Intake & booking. Answers, qualifies, and books rides so nothing falls through the cracks.
  • Marketing. Fills the schedule — campaigns, follow-up, and lead capture.
  • Timekeeping & ops. Driver clock-in/out, downtime, and the daily operating picture.
See the full OS — the ultimate package →
Free, before you decide anything

See what dispatching by hand is costing you.

A quick calculator adds up the hours, the late pickups, and the empty miles into a real monthly number. Then we show you what the engine takes off that number.

See it run

See it run on your own schedule.

Tell us about your operation and we’ll run a live demo on a real day of your schedule — you watch the whole board assign itself. We review every request by hand and reach out within a business day.

  • NEMT operators running 5–40 vehicles who are still building the schedule by hand (or fighting software that just tracks rides instead of assigning them).
  • We demo on your own rides, not a canned example
  • You see it work before you spend a dollar

No cost, no obligation. We review each application and only take on operators we can actually help.

Straight answers

How is this different from RouteGenie, Bambi, or MediRoutes?

They’re good tools — but you press a button and approve a batch, and you still run the software yourself. UltraNavis assigns the whole board in one pass with a hard zone-lock and on-time/empty-mile rules built in, and we install and run it with you. It’s operator-built, not a SaaS login.

Do I have to fire my dispatcher?

No. It gives your dispatcher their day back — the engine does the assigning, they handle the exceptions and the phone. Most operators redeploy that time to growth, not layoffs.

Do I have to rip out my current software?

We’ll tell you honestly on the demo. Often UltraNavis becomes your dispatch brain and your existing tool stays for billing. We fit your stack, not the other way around.

Is my data safe?

Ride and driver data is handled under strict access controls and a business associate agreement. Your operation’s data is yours.

Who’s behind this?

Operators who run a live NEMT fleet and built this engine for themselves first. You’ll talk to someone who actually dispatches broker rides — not a sales rep.